Contact us

We're here for you and provide excellent customer service, bespoke product advice and worldwide delivery as usual and dispatch orders in line with government guidance. Our help pages provide information on how to take your supplements, allergies, intolerances and general suitability.

Product advice

Our Nutrition Team is here to help -  email our experts at or get in touch via social media. One of the team will email or call you back as soon as possible.  

Order enquiries, phone orders or trade enquiries

If you have an immediate enquiry, wish to place an order, or have questions about shipping please contact our friendly Customer Service team at +44 (0)1264339770 between the following hours:

  • 1am - 9am PST
  • 3am - 11am CST
  • 4am - 12pm EST
  • 9am - 5pm GMT (UK time)

Or, you can submit a message via the the contact form below.



Optibac Probiotics HQ

Medipharma Limited

21 & 22 Mayfield Avenue Industrial Park



SP11 8HU

United Kingdom

Customer Service: +44 (0) 1264 339 770

Nutrition Team: +44 (0) 1264 318 881

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